Who we are
Our website address is:
https://honeysparrowbooks.com
This website is operated as an author and publishing site, offering books and related content for sale through WooCommerce.
Information we collect
We collect personal information only when it is necessary to provide our services. This may include:
- Name, email address, and billing/shipping details when you place an order
- Email address when you contact us through a form or sign up for updates
- Account details if you choose to create an account
- Order history and purchase information
- Technical information such as IP address and browser type, used for security and analytics
We do not collect unnecessary personal data.
Orders and payments
When you purchase a book or product through our website, your order is processed securely via WooCommerce and its supported payment providers.
We do not store your full payment details (such as credit card numbers). Payment information is handled directly by the payment provider you choose and is subject to their own privacy policies.
Order records are kept for accounting, legal, and customer service purposes.
Contact forms and email communication
If you contact us using a form on the website or by email, we collect the information you provide so we can respond to your enquiry.
If you choose to join a mailing list or Story Club, your email address will only be used to send updates, news, or free resources related to our books. You may unsubscribe at any time.
Comments (if enabled)
If comments are enabled on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string, to help with spam detection.
An anonymized string created from your email address may be provided to the Gravatar service. The Gravatar service privacy policy is available at:
https://automattic.com/privacy/
Cookies
This website uses cookies to improve your browsing experience.
Cookies may be used to:
- Remember your preferences
- Maintain login sessions (if applicable)
- Enable shopping cart functionality
- Support analytics and site performance
You can control or disable cookies through your browser settings.
Embedded content from other websites
Pages on this site may include embedded content (such as videos or images). Embedded content from other websites behaves as if you have visited that website directly.
These third-party websites may collect data about you, use cookies, and track your interaction with the embedded content.
Who we share your data with
We only share your data when necessary to operate the website and fulfill services, such as:
- Payment processors
- Email delivery services
- Website hosting and security services
- Spam detection services
We do not sell or trade your personal data.
How long we retain your data
We retain personal data only for as long as necessary:
- Order and transaction records are kept for legal and accounting purposes
- Contact form submissions are kept for customer service follow-up
- Account information is retained until you request deletion
You may request deletion of your personal data, subject to legal obligations.
What rights you have over your data
You have the right to:
- Request a copy of the personal data we hold about you
- Request corrections to your data
- Request deletion of your data (where legally possible)
To make a request, please contact us using the details on the Contact page.
Where your data is sent
Visitor information may be checked through automated security or spam detection services to protect the site from misuse.
Changes to this policy
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or site functionality. The latest version will always be available on this page.